Performance and Quality Assurance

Performance and Quality Assurance processes set out key elements that strategic bodies need to consider, to ensure that children, young people and their families achieve the desired wellbeing outcomes, to clearly understand the impact of services on these outcomes and 'real lives' of people affected.

The experiences of children, parents and frontline staff are an essential source of information for determining what outcomes have been achieved.

Effective quality assurance leads to a drive towards continuous improvement, beginning with a series of small steps and with a cycle of reflection and evolution of policy and service.

The move towards outcome-based accountability underpins this approach. Effective quality assurance helps organisations to understand a given area of business / concern by considering:

  • What we do,
  • How well we do it, and most importantly
  • Who benefits and how

It supports us to ask 'what good looks like', i.e. what are the statements setting out the vision and ambition, in terms of quality and outcomes, that organisations and LSCBs are aspiring to and against which their current performance can be understood and contextualised.

Statutory Duty

Section 11 of the Children Act 2004 (777 KB) places a statutory duty on key people and bodies to make arrangements to safeguard and promote the welfare of children.

Statutory Guidance

Statutory guidance on making arrangements to safeguard and promote the welfare of children under section 11 of the Children Act 2004

Part 1 of this guidance sets out the arrangements that are likely to be common to all or most of the agencies to which the duty applies. There will, however, be differences in how they are applied depending on the functions of each agency. Part 2 deals with implementation in each particular agency to which the section 11 duty applies.

The guidance explains how Board partners should come together as Local Safeguarding Children Boards to coordinate and ensure the effectiveness of partners both individually and together for the purposes of safeguarding and promoting the welfare of children, including arrangements made under the section 11 duty.

Staffordshire Safeguarding Children Board: Section 11 Audit Tool

Joint SCB Full S11 Audit tool Jan 17

Joint Full SCB S11 Guidance Notes Jan 17

SSCB Training - Quality and Assurance Strategy

SSCB Training Quality and Assurance Strategy

SSCB Performance Management Framework

Revised Joint SCB Performance Dataset V3 FINAL

Staffordshire Children's Joint Strategic Needs Assessment (JSNA)